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For many blind and low-vision people, accessible transportation options can be limited.
Autonomous vehicle technology is starting to change that for some riders.
Waymo has partnered with the National Federation of the Blind and other disability advocates through its Waymo Accessibility Network to improve accessibility features in its autonomous ride service.
The company says feedback from blind and disabled riders has helped shape features like audio trip updates, detailed navigation announcements and sound cues that help passengers locate their vehicle.
Blind riders have described the experience as offering greater independence, privacy and control over transportation. Some riders also say vehicles remove barriers they have faced with traditional ride-share services, including drivers refusing passengers with guide dogs.
“When you don’t have a driver, there’s no driver to say no,” advocate Claire Stanley told The New York Times.
Legally blind rider Ruben Brunt told the Times he sometimes travels over an hour just to ride in a Waymo vehicle.
“It’s that feeling of independence and actually having the control,” Brunt said.
Advocates say disability perspectives should continue to be included as autonomous vehicle technology evolves, especially as companies continue addressing broader concerns around safety, cost and accessibility.
This article has information from Waymo and The New York Times.