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Empowering People with Disabilities: A Conversation with West Bay’s Casey Gartland

Casey Gartland has spent over three decades in human services, working to change how people with intellectual and developmental disabilities (IDD) are supported and included in society.

Casey began his career as a dedicated Direct Support Professional (DSP). Since then, his work ethic has led him down a career path he never imagined dedicated to understanding the needs of people with disabilities. Today, Casey is the Executive Director of West Bay RI, where he has helped shape the service landscape.

Changing Views on Intellectual Disabilities

When Casey first entered the field, intellectual disabilities were often understood in terms of what individuals needed help with, rather than what people were capable of. Over time, however, this mindset has shifted dramatically. 

The bar has been raised constantly throughout my career. My preconceptions have been challenged and I’ve been wrong more times than not,” Casey shared in an exclusive interview with CPNRI. “Instead of focusing on what someone can’t do, I’ve learned to approach my work with the mindset of what someone can do. This shift has made me and the organization more successful.”

Self-Care and Resilience 

Casey knows how demanding human services can be—both physically and emotionally. His advice? Don’t lose yourself in the work. “Having strong hobbies, maintaining a support system and taking time for yourself are key,” he says.

Staying grounded, he believes, is essential for sustaining a long and meaningful career in the field.

He also highlighted the importance of supporting Direct Support Professionals (DSPs), ensuring their well-being is just as important as the work they do. “It’s not just about getting the work done, it’s about making sure the people who do the work are supported as well,” he added.

The Human Services Field: A Career with Impact

Casey sees human services as a way to build stronger, more inclusive communities. Casey is proof that the field offers long-term career opportunities and growth, not just a job.

The field should not be seen as a dead-end, but as a career path full of potential,” he explained.

Advocacy: Nothing About Us Without Us

For Casey, self-advocacy isn’t optional—it’s essential. He stands firmly behind the principle of “nothing about us without us,” emphasizing that people receiving services must have a real voice in the decisions that shape their lives. Empowering individuals to speak for themselves is, in his view, the foundation of truly person-centered support.

“We’re working to make sure the voices of those we support are woven into the very fabric of our mission and day-to-day practices,” he said. This person-centered approach prioritizes individual preferences and needs in shaping services.

The Challenge of Funding

Casey has long fought for stable funding in human services. While there has been progress with individual funding models, funding instability remains an ongoing issue.

“We’ve made progress, especially with the rate review bill, but every year feels like a battle to ensure that the funding remains predictable and sustainable for the people we support,” he said.

Casey pictured at a 2023 CPNRI Advocacy Day.

This continued challenge highlights the need for policy changes to ensure long-term success in the field.

Personal Growth and Looking Ahead

Casey’s work in human services has had a personal impact on him. Through shared living experiences, he has formed deep, meaningful relationships with the people he supported. “Friendship is friendship, regardless of ability,” he reflected.

Looking forward, Casey remains dedicated to improving services for individuals with disabilities. He hopes his leadership will be remembered for its focus on emotional intelligence and person-centered values. Above all, he wants to create a culture where individuals with IDD are seen as individuals first.

Casey’s Career

After 30 years, Casey Gartland’s legacy isn’t just about the programs he helped shape or the policies he influenced. It lives in the everyday moments, the people he’s met and the lives he’s helped uplift. His work is a powerful reminder that when we truly see people for who they are—not just their needs, but their strengths—we build something greater than a service system. We build community.

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